GOQii Smart Vital is tested by various labs, it is International Organization for Standardization (ISO) certified with multiple grades and is approved as a registered medical device by the Central Drugs and Standard Control Organization (CDSCO). The readings on Heart Rate, Body Temperature, Blood Oxygen (SpO2) are approximately 97% accurate & Blood Pressure close to 94% accurate. We use PPG (photoplethysmography) which is a proven standard. If you compare it to devices using Oscillometric method or to the traditional Sphygmomanometer, you will notice a variance. Do read & research more on each method on the internet and why the medical fraternity recommends all. You need to always use devices like ours to help monitor trends.

Yes. GOQii Smart Vital is ISO certified under the following grades:

ISO 9001 standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in ISO’s quality management principles. Using ISO 9001 helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits.

ISO 13485:2016 specifies requirements for a quality management system where an organisation needs to demonstrate its ability to provide medical devices and related services that consistently meet customer and applicable regulatory requirements.

ISO 27001 is widely known, providing requirements for an information security management system (ISMS), though there are more than a dozen standards in the ISO/IEC 27000 family. Using them enables organizations of any kind to manage the security of assets such as financial information, intellectual property, employee details or information entrusted by third parties.

ISO 27799 certifies that the healthcare organization and other custodians of health information ensure a requisite level of security and maintain confidentiality, integrity and availability of personal health information in their care.

Yes. GOQii Smart Vital is approved as a registered medical device by the Central Drugs and Standard Control Organization (CDSCO) (GOQii-MUMBA-MH/M/MD/001104).

GOQii Smart Vital has a 230 mAh battery which provides a battery life of upto 7 days, depending on the usage. If all functions are enabled, it will can last for upto 3-4 days. You can extend the same to 7 days by lowering brightness, disabling notifications, continuous Heart Rate and Temperature Monitoring.

Ensure your mobile phone’s Bluetooth, Internet & GPS is ON to link the Tracker. Open Apps & Devices >> Tap on GOQii Smart Vital >> Tap “SETUP NOW” Button. Keep the Tracker near to Phone >> Tap on “START SEARCH” button. Once the device is searched, it will say “GOQii Device found.” >> Tap on the “SEND A LINK REQUEST” button. Link request code will be sent to your GOQii Smart Vital Tap on the screen of GOQii Smart Vital to accept the Link request. After taping on the Link request, it will verify the device availability and it will link the GOQii Smart Vital with the phone successfully.

On confirming your order, the device will be delivered to you within 3-4 business days. However, due to COVID-19, there could be a delay in your delivery, subject to area restrictions & containment zones.

GOQii Smart Vital Tracker does not cover under return policy due to COVID-19 as it is a device for personal use. However, the tracker comes with 1 year warranty for any manufacturing defects.

GOQii Smart Vital comes with a 1 year warranty against any manufacturing defects. For any manufacturing defect, you can connect with us via chat. We can then check the same & assess the problem. If the issue still persists, we will share our address for you to ship the faulty device back to us. Our team will physically inspect device and in case of any manufacturing defects/faults, we shall replace it with a brand new piece, free of cost.

GOQii Smart Vital is priced at ₹5999 (incl. of all taxes) with 3 months personal health coaching. At present, we are offering free goodies worth ₹4797 with this device, only if this device is purchased from the GOQii website. Do refer to https://store.goqii.com/smartvital for the latest deals & offers.

1(N) GOQii Smart Vital Tracker, 1 (N) Magnetic Two Pin Charger, 1(N) User Manual, 1(N) Activation Code with 3 months personal coaching subscription, 2(N) extra coloured straps.

With GOQii Smart Vital device, we provide a total of 3 straps within the box; 1 black strap fitted and 2 additional straps of different colours. You can buy extra straps on the GOQii Health Store, with in the GOQii app.

Yes. Magnetic two pin charger is provided with this device.

GOQii Smart Vital has a 33mm colour display with a resolution of 240*240 pixels.

Yes, GOQii Smart Vital is a full touch screen device.

The weight of GOQii Smart Vital is 33.75g and its dimensions are 47.18 x 34.98 x 10.78 mm.

The body of GOQii Smart Vital is ABS (Acrylonitrile Butadiene Styrene) Strap material is TPU ( Thermoplastic polyurethane ) with Stainless Steel

No. GOQii Smart Vital is a health device with no GPS feature enabled in it.

Walk & Run Workout Mode - Will track your Steps, Distance, Heart Rate, Pace, Steps per minute, Calories & Duration. For activities, your time duration & Heart Rate will be tracked. Other activities include Cycling, Workout, Cricket, Yoga, Climb, Table Tennis, Basketball, Aerobics, Badminton, Soccer, Sit ups, Dance, Rope Jump, Volleyball, Tennis & Relaxation.

GOQii Smart Vital combines a high-precision optical sensor, a green LED source, a proprietary algorithm for measuring Heart rate and Blood Pressure.

No. You cannot answer calls as this device is not enabled with a microphone in it. However, you can reject the calls via the device.

The tracker will notify you about the Calls/Apps/Messages notification received. However, there is no option to read & reply to the messages.

The standby time for GOQii Smart Vital is 10 days.

Yes. GOQii Smart Vital is a certified IP68 water & dust resistant device.

GOQii Smart Vital is an IP68 water & dust resistant device. However, this device has many medical screening features and sensitive sensors to monitor your health parameters. We recommend you use this device cautiously.

GOQii is an Indian company owned by an Indian CEO. All GOQii devices are designed in India & California.