GOQii HR

For Indian residents with a local shipping address

GOQii Health PlansPolicy

End of Subscription

  • At the end of your subscribed plan you need to renew your coaching services.
  • However, if you choose not to renew your subscriptions you don’t have return your GOQii band. You can continue to use your GOQii band and GOQii application with no additional charges. Only the coaching services will discontinue.

Renewals:

  • Visit www.goqii.com/renewals or contact your coach or write to renewals@goqii.com for any offers.

Warranty:

  • GOQii Tracker (Device) is completely covered for all manufacturing defects for the duration of your subscription plan.
  • To avail the warranty, you would have to raise a support ticket via the GOQii APP.
  • You will have to courier the GOQii Device without the strap to the GOQii office.
  • On receipt of the same, GOQii will send you a new Device.
  • Kindly Note:
  • Warranty would not be applicable in case you lose your Tracker or damage it.
  • Warranty would not be applicable on the GOQii strap.

Cancellation and Return Policy:

  • You can return your GOQii to the Company within a week; (07) days of delivery by placing a "Cancel Order" request by phone call with the Company’s Customer Care Centre on 18003130390 or via email to support@goqii.com. Returns will only be accepted for unused product(s) and you will be required to dispatch the product using a reputed courier in your respective area within one (1) day from receipt of CANCEL ORDER request. Products must be returned in brand new and unopened condition with all the original packing, tags, inbox literature, scratch card, freebies and accessories.
  • It is advised that the return packets should be strongly and adequately packed so that there is no damage to the products during transit. The returned products are subject to verification and checks by GOQii in order to determine the legitimacy of the complaint / return.
  • All eligible refunds against Cancellation or Returns of Orders will be subject to deduction of 2.5% Transaction Fee of the Product Price paid, to cover Banking, Transaction charges and Surcharges. Additionally, GOQii will deduct Rs. 100/- to cover Shipping and Handling Charges and the balance would be refunded to you. By requesting a refund the company is given to understand that you agree to the charges and terms set forth herewith.
  • All refunds will be completed within 7-21 working days via a reversal or payment to your account or via cheque, depending on the current circumstances as determined by GOQii.
  • The cost for returning the package must be borne by you.

12 months

3,999

*Incl. of GST

6 months

2,999

*Incl. of GST

3 months

1,999

*Incl. of GST

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Additional information

  • GOQii is India's largest selling fitness tracker with highest market share in wearable industry (Source: IDC)
  • Tracks your heart rate, daily steps, calories burned, distance covered, active hours and sleep pattern
  • Get whatsapp, sms, email and call notifications on a large OLED display through bluetooth (version 4.0 BLE and above on phone)
  • Separate charger is not required. USB integrated charger present on device. Connect the core to USB port of laptop, power bank or any mobile charger for charging
  • This purchase of GOQii family care plan can be claimed as tax benefit under section 80D
  • In GOQii family care plan you get a personal coach for the subscription period and 12 months validity for expert and doctor consultation for your selected family members
  • Up to 7 days battery life; Connects wirelessly via bluetooth to our free GOQii iOS (ver 8.0 and above) or android app (ver 4.3 and above)
  • The box contains band, core, activation card for the subscription
  • Download GOQii app from play store; enter the code in the app; charge the band core before using and bingo your 'smart preventive family care' subscription gets activated
  • GOQii band's warranty is covered for all manufacturing defects in the complete duration of your subscription plan. Warranty would not be applicable in case you lose your band or if there's any physical damage.

From the manufacturer

GOQii Heart Care Activity Tracker

GOQii Heart Care advanced activity tracker comes with heart rate monitor, step-distance-calorie counter, an integrated charger which can be plugged into any standard USB port. You lso get features like call, SMS, E-mail, WhatsApp notifications and Auto sleep mode.

GOQii Health Store

GOQii Health Services Marketplace offers a whole suit of curated health related products and services in partnerships with various providers like Healthy foods, Online pharmacy, healthy food delivery etc.

Diagnostics & Data

GOQii provides its users and their selected family members with unlimited cloud storage to securely upload prior health records and test results into the Health Locker which they can choose to share with their coach or doctor. GOQii has tied up with diagnostics labs like Thyrocare which allow users to book tests directly via GOQii app. The results of the test are sent directly to the Health Locker for the coach and doctor to review.

Games4Good

Cognitive abilities can be maintained or improved by exercising the brain, the same way physical fitness is improved by exercising the body. Through cognitive games built into the GOQii app we help users exercise their mind.

GOQii Care Team

The GOQii care team is a dedicated team of health and lifestyle professionals who can help you achieve your health goals and address your family's lifestyle related health issues.

GOQii Ecosystem

Our smart preventive health ecosystem combines a Fitness Tracker, an App, Care Team including a Personal Coach, Experts and a Doctor to help you meet your health targets. Our partnership with top diagnostics labs allows you to get the recommended test done from home and access reports directly on the app. GOQii Health Locker offers you unlimited cloud storage to securely upload organize and track all your health records. Through Karma, GOQii enables you to walk, earn and donate karma points to social causes and #Be The Force of Good.